The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail, and message service.   Assists guests in a friendly, professional and timely manner, while following Crowne Plaza Milwaukee Airport high standards of quality to ensure guest satisfaction.  

Position is 2nd shift from 3pm-11pm and pays $11.50 - $12.50 per hour. Receive a $200.00 hiring bonus after 60 days.

Duties/Responsibilities: 

• Review arrivals noting special requests, blocking rooms as needed.
• Check-in and out hotel guests in a confident, professional and friendly manner.
• Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
• Complete all items on appropriate (AM, PM, Overnight) checklist by end of the shift.
• Conduct the pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
• Follow established key control policy.
• Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report.
• Knowledgeable of the immediate area, services, attractions, and events.
• Knowledgeable of fire and emergency procedures.
• Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
• Verify the credit limit report.
• Monitor room availability throughout the day.
• Review daily the selling status of the hotel using a yield management system.
• Attend department meetings once a month.
• Maintains a clean and safe work area in compliance with hotel, brand, local, state and federal regulations. Follows all hotel procedures for guest/associate incidents. Knowledgeable about hotel emergency procedures. 
• Other duties as assigned

Qualifications/Requirements:

• Previous experience in a Front Desk or customer-facing role preferably in a hotel preferred, but not required
• Works well under pressure, dealing with many arrivals and departures within a short period of time.
• Able to accommodate a flexible schedule that may include 1st and 2nd shift, weekends and/or holidays
• Familiar with hotel systems and operations, and can enter in information accurately
• an outside-of-the-box thinker who takes initiative to creatively solve problems.
• Ability to read, write and verbally communicate effectively and professionally with other business departments, guests and vendors
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism

Benefits:

• Medical/Dental/Vision insurance coverage
• 401K
• Short/Long Term Disability
• Life Insurance
• Competitive Vacation package
• Personal Day
• Sick Day(s)
• Paid Holidays
• Bonus program
• Lunch provided in the hotel daily for employees
• Free employee parking
• Discounts at all IHG branded hotels around the world

This position is responsible for balancing and closing the previous business day and completing daily financial reports. This position successfully manages a person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following CPMA high standards of quality to ensure guest satisfaction.  This position works primarily independently with the assistance of third-party security and an overnight shuttle driver.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service.
• Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows the hotel guest service recovery program.
• Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations and prepare financial reports for managerial review. Close the financial day for the hotel.
• Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. 
• Follows hotel procedures when handling cash and processing financial transactions.
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
• Produces a required volume of work by planning, organizing and prioritizing work duties.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
• Adheres to hotel general work rules and department procedures. Attends all required department and hotel meetings.
• Maintains a clean and safe work area in compliance with hotel, brand, local, state and federal regulations.
• Follows all hotel procedures for guest/associate incidents. Knowledgeable about hotel emergency procedures. 

Experience/Knowledge/Skills/Abilities:

• 2+ years prior hotel front desk our auditor service experience required, preferably in a full-service hotel setting.
• Prior night audit or accounting experience preferred.
• Excellent computer knowledge and communication skills needed.
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment.

Receive employee discounts on food/beverage and enjoy the IHG hotel employee discount after 90 days.

Food and beverages are what adds flavor to a stay! Guests love to enjoy the delicious, freshly prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. 

Duties and Responsibilities:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as a team and communicate and coordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed

• May assist with other duties as assigned

Requirements:

• Prior restaurant server experience required
• Must be at the minimum age to serve alcohol in line with any local legislative requirements
• Must be passionate about people and service
• Ability to communicate effectively and professionally when interacting with guests, wait staff, cooks, and supervisors
• Have basic math skills which are used frequently when handling cash and credit
• Ability to carry or lift items weighing up to 50 pounds / 23 kilograms
• Ability to stand/walk for prolonged periods of time
• Ability to handle food objects; plates, trays, glasses, etc.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Benefits:

• Free employee meals
• Employee discount in Altitude Restaurant/We Proudly Serve Starbucks Cafe/Marketplace
• Employee hotel discount rate after 90 days

This position is full-time 1st shift starting at 8 am weekdays and 9 am weekends and requires flexibility to work weekends and/or holidays. The pay is $10.00 - $10.50 per hour.

Duties/Responsibilities:

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming,    cleaning and sanitizing bathrooms, removing trash/rubbish, etc.  May include cleaning of the kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
• Handle and store chemicals in line with hotel regulations and any local legislative requirements
• Greet and acknowledge guests
• Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures
• Report to supervisor needed repairs or unsafe conditions
• Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious  behavior to the supervisor or manager on duty
• Respond to guest complaints, special requests and take action to ensure guest satisfaction
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

Requirements:

• Prior housekeeping experience a plus not required
• Ability to work alone without direct supervision
• Demonstrate a high degree of drive and determination
• Ability to keep the work area clean and tidy at all times
• Properly handle and report associate and guest accidents
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Assist with responsibilities and duties in other departments and as assigned by management
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel

Benefits:

• Medical, dental, vision insurance
• Paid vacation
• Sick days
• Paid holidays
• 401k
• Short/long term disability
• Free employee meals
• Free employee parking
• Discounts at all IHG branded hotels around the world

Must be able to work a flexible schedule including 1st and 2nd shifts, weekends and possibly holidays. The position pays $10.00 - $11.00 per hour plus a $200.00 hiring bonus after 60 days.

Responsibilities:

• Ensures each room set-up is accurate and meets the clients’ specifications
• Sets up, maintains, and takes down banquet rooms after service/event has concluded
• Reads and interprets Banquet Event Orders to ensure proper room set up
• Responsible for cleaning and maintaining and the banquet rooms and equipment, and other cleaning duties as assigned
• Anticipates and responds to internal and external customers in a friendly, positive and timely manner
• Willingly assists others within and outside the department to ensure all guests needs are met
• Attends all required department and hotel meetings

Requirements:

• Prior banquet setup experience preferred, but not required. 
• Must have demonstrated exemplary customer served, attention to detail and ability to perform job duties in a repetitious and fast-paced environment. Must be able to work independently or on a team.
• Ability to lift, push and pull up to 50lbs consistently throughout the shift and up to 100lbs occasionally.
• Requires the ability to work in a physically demanding position, with responsibilities such as walking, standing, carrying, lifting, reaching, bending and moving throughout the shift.

Receive free employee meals, free parking, and hotel discounts.

The pay for a Banquet Server is $5.00 per hour plus commissions. With commissions added into the hourly rate, the overall hourly rate on average is more than $15.00 per hour sometimes more depending on how many events we have.

Responsibilities/Duties:

• Set up tables with china, silverware, and other service equipment and breaks down assigned banquet rooms according to contract and managers instructions
• Perform pre and post-shift work; such as set up, coffee stations, bread stations, etc.
• Service of food and beverages according to standards
• Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations
• Communicate frequently with captains and managers as to the progress of the day’s work
• Maintain condition and cleanliness of banquet rooms, public areas, and storage areas
• Maintain inventory of necessary supplies
• Maintain Crown Plaza Milwaukee Airport’s high standards of quality and service
• Perform other duties as assigned which may include assisting with setting up and break down of function space, and plating of meals

Qualifications:

• A High School Diploma or equivalent is required
• Clear, effective communication in written and verbal English is required.
• The ability to accurately count cash and efficiently process transactions using company systems is expected.
• This position requires the ability to lift and carry up to 20 pounds

Receive free employee parking, employee meals, and employee hotel discount.

This position is full-time 2nd shift 2:30 pm-11 pm and requires availability to work weekends and/or holidays. The position pays $10.50 per hour. Receive a $200.00 hiring bonus after 60 days.

Duties/Responsibilities:

1. Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
2. Empty room attendant carts of soiled linen and trash.
3. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
4. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
5. Flip mattresses and move furniture as assigned by the supervisor.
6. Comply with attendance rules and be available to work on a regular basis.
7. Perform any other job-related duties as assigned.
8. Maintain cleanliness of the public bathroom and public areas during evening events

Requirements: 

• Previous experience with house person work in a hotel preferred, but not required
• Must have the ability to communicate in English and communicate well with guests.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs.
• Ability to comprehend and follow instructions from the supervisor.
• Ability to work flexible hours including weekends and holidays

Benefits:

• Medical, Dental, Vision Insurance
• 401k
• Short/Long term disability
• Competitive vacation package
• Sick days
• Paid holidays
• Free employee meals
• Free employee parking
• Discounts at all IHG branded hotels around the world

The Banquet Captain is responsible for supervising and assisting with the setup, service, and cleanup of all assigned banquet functions. Must be available to work a flexible schedule including nights, weekends and possibly holidays. The pay would be $10.00 - $13.00 per hour plus commissions (with commissions added in pay is on average $16.00 per hour+) and a $200.00 hiring bonus after 60 days.

Duties/Responsibilities:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with hotel service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Inspect the setup of meeting and banquet functions, checking them against the Banquet Event Order (BEO).
• Supervise and assist with the setup of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Act as liaison between the Sales/Catering manager and the in house meeting or banquet contact.
• Respond to guests' needs in a timely manner. Communicate problems, issues to the Banquet Manager or the Food and Beverage Manager.
• Assist Banquet Manager/F&B Manager with the creation of the banquet work schedule and completion of banquet wage progress reports.
• Assist in the service of functions as needed.
• Requisition liquor for all banquet bars and maintain proper control over banquet beverage service.
• Supervise and assist the breakdown after the completion of functions to ensure that all equipment and supplies are stored properly.
• Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
• Follow all state liquor laws.
• Be familiar with banquet menus and prices.
• Supervise buffet staff as directed by the Banquet Manager or F&B Manager.
• Hold pre-function meetings, and check staffing and menus, prior to events.
• Assign side-work duties and stations to all servers.
• Supervise service of station and banquet room.
• Prepare banquet checks and obtain signatures from guests’ contacts.
• Monitor ongoing functions throughout the assigned shift.
• Supervise the breakdown and cleanup of all functions assigned.
• Verify the server’s paperwork when the event is completed.
• Prepare accurate captain reports.
• Perform other duties as assigned

Requirements:

• Previous supervisory responsibility preferred
• Previous experience in banquets preferred, but not required
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Flexible and long hours sometimes required
• Ability to be constantly be standing, walking and sitting throughout shift
• Occasional kneeling, pushing, pull or lifting
• Ability to frequently lift/carry up to 50 Ibs.
• Ability to frequently push/pull up to 40 Ibs.

Benefits:

• Medical, dental, vision insurance
• 401k
• Competitive vacation package
• Sick days
• Paid holidays
• bonus program
• Free employee lunch/dinner
• Free employee parking
• Discounts at all IHG branded hotels around the world

Food and beverages are what adds flavor to a stay! Guests love to enjoy the delicious, freshly prepared and beautifully presented food. To deliver a great guest experience – Front of House Shift Lead will be the team lead for the front of house staff as well as serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. Join our team at the Altitude Restaurant in the Crowne Plaza Milwaukee Airport hotel!

The position is 2nd shift between 2 pm -12 am and pays $10.00 per hour + tips. Receive a $200.00 hiring bonus after 60 days.

Responsibilities:

• Leadership and problem-solving abilities
• Supervise front of house employees during shift
• Use your experience and attentive nature to assist the F&B Manager in all aspects of the restaurant and bar operations to elevate the guest experience and ensure associate safety, overall restaurant cleanliness and set up.
• Oversee servers, food runners and bartenders to ensure optimal appearance and exceptional guest care, watchful of guests’ needs for service.
• Monitor the sidewalk for all servers.
• Ensure all staff is aware of any special events or needs for the shift in the restaurant/bar.
• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
• Prepare food and beverages for service to guests and present food according to established health and presentation standards and ensure all staff is adhering to the same standards.
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting and alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty and ensure all staff is following all safety protocols and dress codes.
• Take action or assist to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as a team and communicate and coordinate with other departments to ensure excellent quality and service  
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
• May assist with other duties as assigned

Qualifications:

• 1 year minimum of restaurant server experience
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as a team leader
• Ability to build relationships
• Being passionate about people and service
• Communication skills are used frequently when interacting with guests, wait staff, cooks, and managers.
• Ability to comply with local laws regarding food handling or serving of alcohol
• Reading and writing abilities are used often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Benefits:

• Medical/Dental/Vision insurance
• 401K
• Short/Long Term Disability
• Life Insurance
• Completive V0acation Package
• Personal Day
• Sick Day(s)
• Paid Holidays
• Bonus Program
• Lunch provided in the hotel daily for associates
• Free employee parking
• Discounts at all IHG branded hotels around the hotel

This position is full-time and requires the ability to work a flexible schedule including weekends and possibly holidays. The hours are generally 7 am - 3:30 pm. Pay is $10.00 per hour.

Essential Job Functions:

• Provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean
• Responsible for making sure that guest health is protected by always using the highest standards of cleanliness in all areas of the restaurant/kitchen
• Must be able to maintain a calm demeanor during periods of high volume or unusual events to keep restaurant operating to standard
• Carefully monitors the operation of the restaurant and assists the manager in identifying and solving present and potential guest problems
• Follows operational policies and procedures, including those for safety and security to ensure the safety of all employees and guests
• Maintains a clean and organized work-space
• Other duties as assigned

Qualifications:

• Must pass a pre-employment drug test and a background check
• Ability to stand for long periods of time
• Ability to reach and lift overhead up to 25 pounds
• Ability to work in hot and cold temperatures
• Ability to work in an environment where smoke, fumes, steam, and other airborne particles could be present
• Ability to work around, handle, operate, and control hot equipment and products in a safe manner
• Ability to work at a pace consistent with changing business volume and demands
• Ability to learn quickly and understand and carry out oral and written instructions and requests
• Strong interpersonal skills
• Ability to work as part of a team

Benefits:

• Medical/Dental/Vision insurance coverage
• 401k
• Short/Long Term Disability
• Life Insurance
• Competitive Vacation package
• Personal Day
• Sick Day(s)
• Paid Holidays
• Bonus program
• Lunch provided in the hotel daily for associates
• Free employee parking
• Discounts at all IHG branded hotels around the world

The Director of Sales is responsible for directing, coordinating, training, and supervising the Sales Managers, Catering Manager(s) and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure the Rooms revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits and to improve the hotel’s performance in the marketplace.

Essential Job Duties:

• ·         Must be able to convey information and ideas clearly
• ·         Must be able to evaluate and select amount alternative courses of action quickly and accurately.
• ·         Must work well in stressful, high-pressure situations.
• ·         Must maintain composure and objectivity under pressure.
• ·         Must be effective in handling problems in the workplace, including preventing, identifying and solving problems as necessary.
• ·         Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• ·         Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• ·         Must supervise, administer, and ensure timely completion of all activities of the Sales department.
• ·         Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• ·         Develop a complete knowledge of company sales policies and S.O.P.’s and ensure knowledge of and adherence to those policies by the sales team.
• ·         Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies.
• ·         Meet or exceed set goals.
• ·         Operate the Sales Department within established sales expense budget.
• ·         Participate in required M.O.D. and Saturday office coverage as scheduled
• ·         Coordinate group, transient and catering bookings to maximize profits.
• ·         Initiate and follow up on leads.
• ·         Maintain and participate in an active sales solicitation program.
• ·         Must be able to work and understand financial information and data, with experience in budgeting.
•  

Qualifications:

• ·         4 – 6 years of progressive hotel sales experience with previous supervisory experience, required.
• ·         Micros Opera PMS experience is helpful.
• ·         Delphi Sales and Catering experience are helpful.
• ·         Passkey Reservation Management experience is helpful.
• ·         Previous exposure to an airport market is plus, but not required.
• ·         Previous IHG/Crowne Plaza experience is a plus but not required.
•  

Benefits:

• ·         Medical/Dental/Vision insurance
• ·         401K
• ·         Short/Long Term Disability
• ·         Life Insurance
• ·         Completive V0acation Package
• ·         Personal Day
• ·         Sick Day(s)
• ·         Paid Holidays
• ·         Bonus Program
• ·         Lunch provided in the hotel daily for associates
• ·         Free employee parking
• ·         Discounts at all IHG branded hotels around the hotel

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Responsibilities and essential job functions include but are not limited to the following:

• Exercise creativity, discretion and independent judgment in determining how to assemble an event to suit each customer's taste.
• Give full attention to what customers are saying, taking time to understand the points being made and asking questions as appropriate.
• Conduct site visits and prepare original, creative proposals tailored to address the needs of and to impress the customer.
• Develop solutions to any cost concerns and resolve any challenges or problems. Aggressively pursue all appropriate opportunities for customer solicitation and relationship building.
• Aggressively engage in creative networking, uncovering and cold calling prospective clients to generate activity for future business.
• Negotiate and Close Sales – Influence and convince customers to select the hotel for their hospitality needs. Negotiate terms and reconcile differences.
• Develop contingency plans and act promptly and effectively when closing problems arise.
• Recognize customers for loyalty and/or accept feedback.
• Identify and secure business to fit the yield strategy. Sell to fill need dates. Sell and upsell hotel services to meet/exceed sales and financial objectives. Capture all profitable businesses. Attain/exceed sales goals and profitability.
• Directly responsible for achieving production numbers established by booking goals and outside sales activities.
• Communicate sales activities with peers and superiors.
• Develop and maintain constructive and cooperative working relationships with customers and others in the course of their event planning.
• After securing business, deliver a high level of customer service with key decision-makers, solve customer problems, meet commitments, seek customer input and anticipate customer needs.
• As appropriate, meet the customer at the event, ensure proper event set-up and customer satisfaction. Take the initiative to solve any problems by liaison with other hotel managers.
• Responsible for compilation of required sales reports and reporting processes.
• Maintain accurate and up-to-date records of all sales and transactions. Complete all required and requested reporting in a timely and accurate manner.
• Provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
• Perform special projects and other responsibilities as assigned.

Requirements:

• Minimum of 1 year of hotel sales experience. The corporate market experience is a plus!
• Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
• Delphi and Opera experience is helpful, but not required
• Strong Microsoft Office skills (Word, Excel and Outlook)
• Ability to work varying hours based on business needs
• Strong professionalism, diplomacy, selling skills, and work habits

Benefits

• Medical/Dental/Vision Insurance
• 401k
• Short/Long Term Disability
• Life Insurance
• Competitive Vacation Package
• Personal Day
• Sick Day(s)
• Paid Holidays
• Bonus Program
• Lunch provided in hotel daily associates
• Free employee parking
• Discounts at all branded hotels around the world